finance victims  

for those short changed by a personal finance product

     
  insurance ombudsman 
   
 

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From time to time the Insurance Ombudsman highlights his views on particular issues. We have pages on

 

Exclusion clauses

The insurance ombudsman has expressed particular concern about these types of exclusion clauses:

  • Those that dramatically reduce the range of cover actually provided from that set out in the cover section of the policy

  • Those where insurers exclude cover unless policyholders exercise a degree of care over their possessions or well-being which goes significantly beyond the degree of care most people actually exercise.