finance victims  

for those short changed by a personal finance product

     
  deposit accounts 
   
 

This is where we keep our short term savings - and, if we can't tolerate risk, our long term savings too.

Banks charge more interest on say overdrafts or mortgages than they will pay you on your deposit account. This gap between the interest rates boosts their profits. If they can increase the gap, most of them will.

Time after time we read of cases where a new account product is launched offering a good rate of interest which gets quietly downgraded when the next headline product comes along. See below - obsolete accounts.

What we the consumers need is proper regulation which forces providers to link rates on their deposit accounts to Bank of England Rate by a fixed margin. Then we will be able to put our money in the account and sleep easy. Providers don't want this, because they make money by manipulating the interest rates on their accounts, though they are now obliged to tell you of changes in interest rates.

Until we get the regulation we deserve, what can we do?

First, don't get too anxious. Start with this sum. If your interest rate was 1% or 2% a year higher, how much more interest would you get each year - after tax? If the answer is say £20, is it worth losing sleep over?

If you're still with me, probably you need to check your interest rate every two or three months or so. If you don't know what it is at the moment, telephone and ask. Then look in the weekend broadsheet papers to see how your account compares.

I think this is easier than looking at rates on a screen - when you see the rates in the paper, you can more easily think about them, and decide whether you need money with no notice, or whether you can accept one month's notice of withdrawal, for instance. And the small print's easier to read!

As a rule of thumb, the interest rate you get from the high street branch of a bank or building society is usually among the lowest. (And Natwest for one don't always recommend their best accounts.) If you want the convenience of a local branch, this is how you pay for it. If a postal account will do you instead - and they usually seem pretty efficient - consider switching from a branch based account.

Possibly the best rate of interest will be on an Internet account. Look at their site. Will you remember the passwords you need? If it's a joint account, can both of you work the screens?!

 
 

Locked into a low rate TESSA?

Many banks and building societies give poorer rates on TESSA savings than they do on ISA's. Many also penalise TESSA savers who want to transfer their TESSA's.

These are obsolete accounts - they have been superseded by ISA's. See below.

In cases where you cannot transfer the TESSA without penalty, these are captive accounts - see below.

September 2000 - A new ruling from The Banking Code Standards Board. Where rates paid on Tessas are lower than those for comparable accounts, there must be no penalty for transferring them elsewhere. The Board recommends there should be no transfer penalties on Tessas at all, but it cannot make this a requirement as it would go beyond the (new but still feeble) Banking Code.

 
 

Obsolete or superseded accounts

These are accounts which are no longer actively marketed. There are many instances where they offer poorer interest rates than current products. More here.
 
 

Varying interest rates unfairly on captive accounts

In February 2000 the Office of Fair Trading announced that it will crack down on banks and building societies discriminating against captive savers and borrowers in the way they vary interest rates - more here.